Advanced Heat Pump Services

Advanced Heat Pump Services in Southborough, MA

All-in-One Heating and Cooling Solutions for the MetroWest Climate

Heat pumps are rapidly becoming the preferred heating and cooling system for homeowners in Southborough, MA, offering incredible energy efficiency and year-round comfort. At Metro West Mini Splits, we specialize in the complete lifecycle of advanced heat pump technology, including installation, meticulous repair, and preventative maintenance for both central ducted and ductless mini-split systems.


We help MetroWest residents transition away from outdated, fossil-fuel-dependent systems toward electric, high-efficiency heat pumps that are specifically engineered to handle the unique temperature extremes of New England.

New Heat Pump Installation & Design

A successful heat pump system starts with a precise, customized design. Our process goes beyond simply placing units; we engineer a complete, zoned comfort system for your home.


Why Choose a Heat Pump Installation?

  • Year-Round Comfort: One system provides powerful, quiet air conditioning in the summer and consistent, reliable heat even during the coldest Massachusetts winters.
  • Maximum Energy Savings: Modern Cold Climate Heat Pumps transfer heat rather than generating it, consuming up to 3 to 4 times less energy than traditional heating methods, leading to dramatically lower utility bills.
  • Zoned Control: With ductless mini-split configurations, you can set individual temperatures in different areas of your home (zones), maximizing comfort and minimizing energy waste
  • Eco-Friendly: Heat pumps operate on electricity, eliminating the need for oil or gas combustion and reducing your home's carbon footprint.

Our Expert Installation Process:

Detailed Load Calculation (Manual J): We scientifically determine the exact heating and cooling needs for every zone in your Southborough home to ensure perfect system sizing.


  • System Selection: We advise on the best technology for your property—whether it’s a ducted system, a Ductless Mini-Split, or a hybrid dual-fuel system.
  • Rebate and Incentive Management: We are experts in the Mass Save program, helping you secure up to $10,000 in rebates and utilize the 0% HEAT Loan program, significantly reducing your installation cost.
  • Professional Commissioning: Every new system is meticulously tested and calibrated for peak efficiency and whisper-quiet operation.

Comprehensive Heat Pump Repair & Maintenance

Even the most advanced systems require professional care. We offer specialized services to protect your investment and ensure continuous performance.

Expert Heat Pump Repair

If your heat pump is experiencing issues—such as failing to switch between modes, reduced heating capacity in cold weather, or refrigerant leaks—our technicians are trained for rapid, precise diagnostics and repair for all major brands, including our specialty, Mitsubishi Electric.

Hand in blue glove turning valve on refrigeration gauges.
Water heater and plumbing in a utility room with fire extinguishers and a sink.
Black and red water pump with a digital display, attached to white pipes in an industrial setting.

Preventative Maintenance Tune-Ups

Heat pumps should be serviced twice a year (spring for cooling and fall for heating) to maintain efficiency and warranty compliance. Our Advanced Heat Pump Tune-Up includes:

Inspection and cleaning of indoor coil and filters.

Checking refrigerant levels and system pressures.

Cleaning the outdoor condenser coil and clearing debris.

Verifying proper function of the defrost cycle (critical for winter performance).

Testing electrical connections and controls.

Ready to Experience Advanced Home Comfort?

If you are considering heat pump installation or require professional repair services in Southborough, MA, trust the specialists who understand this complex, energy-saving technology.


Contact Metro West Mini Splits today for a consultation or to schedule service.


Call 508-388-6816 or Request Your Heat Pump Estimate Online.

Heat Pump Repair Services

When your heat pump isn’t heating or cooling the way it should, Metro West Mini Splits provides fast, precise repairs to restore comfort and efficiency. Our technicians specialize in ductless mini-split systems and diagnose issues quickly to prevent bigger, more expensive problems down the road.

An air source heat pump outside a brick building on a gravel base.
Outdoor heat pump unit against a black wall, on concrete blocks, with black pipes.

Common Heat Pump Problems We Fix

  • Poor Heating or Cooling – Often caused by low refrigerant, airflow blockages, or dirty filters.
  • Frozen Coils – Linked to airflow restrictions or refrigerant leaks.
  • Refrigerant Leaks – We locate, repair, and properly recharge the system.
  • Defrost Cycle Issues – Faulty sensors or control boards can reduce winter performance.
  • Short Cycling – Unit turns on and off too quickly due to electrical or sizing issues.
  • Water Leaks – Typically from clogged condensate drains or damaged drain pans.
  • Electrical Failures – Bad capacitors, wiring issues, or control board malfunctions.

Our Repair Process

We perform a full system diagnostic, check refrigerant levels, test electrical components, inspect airflow, and evaluate defrost operation. Once the issue is identified, we provide clear repair options, replace any failing components, and test the system through all modes to ensure optimal performance.

When to Call for Service

Contact us if you notice:

Reduced heating or cooling output

Ice on coils or outdoor unit

Unusual noises like buzzing or grinding

Persistent water leaks

Frequent on/off cycling

Remote or thermostat not responding

Prevent Future Repairs

Regular filter cleaning, annual maintenance, and keeping your outdoor unit clear of debris all help extend your heat pump’s lifespan and reduce breakdowns.

Why Homeowners Trust Metro West Mini Splits

We’re local, highly trained in mini-split systems, offer transparent pricing, and provide long-term support so your heat pump runs efficiently year-round.

  • What is a heat pump and how does it work?

    A heat pump is a highly efficient system that provides both heating and cooling by transferring heat rather than generating it. In the winter, it pulls heat from the outdoor air to warm your home. In the summer, it reverses the process to provide cool, conditioned air.

  • What makes an “advanced” heat pump different?

    Advanced heat pumps use inverter-driven technology, variable-speed compressors, and high-performance refrigerants to deliver superior efficiency, precise temperature control, and reliable comfort—even in extreme cold climates like Massachusetts.

  • Are heat pumps effective in cold New England weather?

    Yes. Modern cold-climate heat pumps are engineered to perform exceptionally well in temperatures far below freezing. Metro West Mini Splits installs top-rated cold-climate systems that deliver consistent, comfortable heat even on the coldest winter days.

  • What types of heat pump systems do you install?

    We install a full range of heat pump options, including:


    • Ductless mini split heat pumps
    • Multi-zone systems
    • Ducted heat pump systems
    • Hybrid or dual-fuel solutions

    We tailor every installation to your home’s layout, budget, and comfort needs.

  • What are the benefits of switching to a heat pump?

    Homeowners choose heat pumps for their:


    • High energy efficiency
    • Lower heating and cooling costs
    • Quiet, reliable operation
    • All-in-one heating and cooling system
    • Better indoor air quality

    Heat pumps are also environmentally friendly, using far less energy than fossil fuel systems.


  • How long does a heat pump installation take?

    Most installations can be completed in one day, depending on the number of indoor units and system configuration. We schedule efficiently to minimize downtime and ensure a clean, professional installation.

  • Will a heat pump lower my monthly energy bills?

    In most cases, yes. Advanced heat pumps are among the most efficient HVAC technologies available, often cutting heating and cooling costs significantly—especially when replacing older oil, propane, or electric resistance systems.


  • Do heat pumps require a lot of maintenance?

    Not at all. Regular filter cleaning, annual inspections, and routine system checks keep your heat pump running at peak performance. Metro West Mini Splits offers maintenance services to help extend system life and protect your investment.


  • Do your heat pump installations come with a warranty?

    Yes. We provide industry-leading manufacturer warranties along with our own professional workmanship guarantee. You can feel confident your system is protected for years to come.


  • How do I know which heat pump system is right for my home?

    Our team conducts a detailed evaluation of your home’s size, insulation, layout, and heating/cooling needs. We then recommend the best system for optimal year-round comfort and energy efficiency.

  • How can I get an estimate for a heat pump installation?

    Contact us to schedule a free, no-obligation consultation. We’ll provide a clear estimate, explain your options, and create a customized plan that fits your comfort goals and budget.


Contact Us Today to Get Started